FAQ
Where Is My Order?
Most items from Adora Delight are delivered within 7 to 10 business days.
In some cases, depending on the item or destination, delivery may take up to 14 business days.
Our eco-friendly shipping model means we group orders and ship in bulk once a minimum threshold is reached. This approach significantly reduces emissions and supports a more sustainable planet.
🌱 Thank you for helping us create a greener, healthier future!
It’s Been More Than 10 Business Days — Where’s My Package?
We sincerely apologize for the delay. Sometimes, packages may be held up at customs or experience unexpected transit delays.
Please reach out to us at support@adoradelight.com with your order number or email address, and we’ll be happy to assist you in locating your shipment.
How Can I Track My Order?
Your tracking number will be included in your shipment confirmation email. It may take 1 to 3 business days for tracking details to appear on the carrier’s website.
Need help? Contact us at support@adoradelight.com with your order number or the email used at checkout.
I'm Not Happy With My Order — What Can I Do?
We're committed to your satisfaction. If you receive a defective or faulty product, please send us an email with:
-
A photo or video clearly showing the issue
-
Your order number
We’ll guide you through the return process and make it right.
What Is Your Refund Policy?
You may return an item within 14 days of receiving it.
To start your return, please contact us at support@adoradelight.com.
For more details, see our full Return Policy.
Can I Return a Product Without Contacting You First?
No. Please do not return any items without contacting us first.
Our return address may differ from the original shipping address, and unauthorized returns may not be processed.